{"id":11448,"date":"2021-03-01T18:47:23","date_gmt":"2021-03-01T17:47:23","guid":{"rendered":"https:\/\/infinitystandard.sk\/?p=2334"},"modified":"2026-08-27T17:42:21","modified_gmt":"2026-08-27T15:42:21","slug":"neverte-vsetkemu-co-je-na-alibaba","status":"publish","type":"post","link":"https:\/\/infinitystandard.sk\/de\/novinky\/neverte-vsetkemu-co-je-na-alibaba","title":{"rendered":"Neverte v\u0161etk\u00e9mu \u010do vid\u00edte na port\u00e1li Alibaba: uk\u00e1\u017eeme v\u00e1m pre\u010do!"},"content":{"rendered":"
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Zvykli ste si objedn\u00e1va\u0165 drobnosti z\u00a0\u010c\u00edny cez port\u00e1l Aliexpress alebo Wish? M\u00e1te s\u00a0tak\u00fdmto \u201edovozom z\u00a0\u010c\u00edny\u201c pozit\u00edvnu sk\u00fasenos\u0165 a\u00a0preto rozm\u00fd\u0161\u013eate nad n\u00e1kupom cez port\u00e1l Alibaba?<\/p>\n

Port\u00e1l Alibaba nie tak\u00fd bezpe\u010dn\u00fd ako sa zd\u00e1<\/strong><\/h2>\n

Ve\u013ea dod\u00e1vate\u013eov na port\u00e1li Alibaba sa prezentuje ako \u201eGold Supplier\u201c \u010do vo v\u00e1s m\u00f4\u017ee evokova\u0165 ich d\u00f4veryhodnos\u0165 a\u00a0bezpe\u010dnos\u0165 obchodu z\u00a0\u010c\u00edny, ktor\u00fd sa chyst\u00e1te zrealizova\u0165. Majte v\u0161ak na pam\u00e4ti, \u017ee ozna\u010denie Gold Supplier si m\u00f4\u017ee dod\u00e1vate\u013e k\u00fapi\u0165. Preto toto ozna\u010denie nem\u00f4\u017ee by\u0165 indik\u00e1torom toho \u010di je firma legit\u00edmna alebo nie.<\/p>\n

\"dovoz
Dovoz z port\u00e1lu Alibaba nemus\u00ed by\u0165 tak\u00fd jednoduch\u00fd ak\u00fdm sa by\u0165 zd\u00e1<\/figcaption><\/figure>\n

Gold Supplier na port\u00e1li Alibaba v\u00e1s m\u00f4\u017ee podvies\u0165 ako ka\u017ed\u00e1 in\u00e1 firma!<\/strong><\/h2>\n

Negat\u00edvnu sk\u00fasenos\u0165 s\u00a0n\u00e1kupom cez port\u00e1l Alibaba s\u00a0nami zdie\u013eal aj p\u00e1n, ktor\u00fd si od \u010d\u00ednskeho dod\u00e1vate\u013ea, ktor\u00e9ho na\u0161iel na platforme Alibaba objednal 9 kusov grafick\u00fdch kariet pre vlastn\u00e9 pou\u017eitie v\u00a0hodnote cca 1800 americk\u00fdch dol\u00e1rov. V\u00a0tejto sume u\u017e bola zahrnut\u00e1 aj cena prepravy tovaru na Slovensko. P\u00e1n sa na n\u00e1s obr\u00e1til so \u017eiados\u0165ou o\u00a0pomoc preto\u017ee od objednania tovaru ubehlo viac ako t\u00fd\u017ede\u0148 a\u00a0tovar bol st\u00e1le v\u00a0nedoh\u013eadne. \u010c\u00ednsky dod\u00e1vate\u013e mu za\u010dal meni\u0165 podmienky a\u00a0p\u00e1n prest\u00e1val veri\u0165, \u017ee jeho tovar skuto\u010dne existuje a\u00a0\u017ee ho niekedy dostane.<\/p>\n

Na tomto obchode s\u00a0\u010c\u00ednou bolo podozriv\u00e9 u\u017e len to, \u017ee \u010d\u00ednsky dod\u00e1vate\u013e poslal slovensk\u00e9mu kupuj\u00facemu po dohodnut\u00ed objedn\u00e1vky \u010d\u00edslo bankov\u00e9ho \u00fa\u010dtu registrovan\u00e9ho nie v\u00a0\u010c\u00edne ale v\u00a0Taliansku! Ke\u010f\u017ee mal ale p\u00e1n pozit\u00edvnu sk\u00fasenos\u0165 s\u00a0n\u00e1kupom z\u00a0Aliexpressu, nevn\u00edmal riziko takejto platby a\u00a0postup sa mu ani nezdal zvl\u00e1\u0161tny. Pre pochybnosti pri\u0161li a\u017e ke\u010f si od neho dod\u00e1vate\u013e vyp\u00fdtal \u010fal\u0161\u00edch takmer 700 eur ako poistenie tovaru po\u010das prepravy na Slovensko. Ke\u010f\u017ee p\u00e1n nechcel, aby mu pri\u0161iel tovar, za ktor\u00fd u\u017e zaplatil cca 1800 dol\u00e1rov po\u0161koden\u00fd, rozhodol sa dod\u00e1vate\u013eovi doplati\u0165 extra \u010diastku za prepravu aj napriek svojim pochybnostiam.<\/p>\n

\u0160ok pri\u0161iel ke\u010f mu po prijat\u00ed extra platby za tovar nap\u00edsal \u010d\u00ednsky dod\u00e1vate\u013e, \u017ee tovar bol expedovan\u00fd z\u00a0Turecka v\u00a0nespr\u00e1vnom mno\u017estve a\u00a0po\u017eiadal ho pred jeho doru\u010den\u00edm na Slovensko doplati\u0165 extra vyskladnen\u00e9 kusy tovaru. V\u00a0tomto pr\u00edpade v\u0161ak rozhodne ne\u0161lo o\u00a0pochybenie skladn\u00edka nako\u013eko bolo pod\u013ea tvrden\u00ed \u010d\u00ednskeho dod\u00e1vate\u013ea vyskladnen\u00fdch a\u017e 90 kusov grafick\u00fdch kariet, za ktor\u00e9 chcel dod\u00e1vate\u013e po z\u013eave (!) za svoje pochybenie doplati\u0165 \u201eiba\u201c zanedbate\u013en\u00fdch 9 tis\u00edc americk\u00fdch dol\u00e1rov! P\u00e1na sa sna\u017eil presved\u010di\u0165 o\u00a0tom ak\u00fa \u00fa\u017easn\u00fa z\u013eavu mu dal, nako\u013eko norm\u00e1lna cena takejto objedn\u00e1vky by bola viac ako 13 tis\u00edc dol\u00e1rov. Dod\u00e1vate\u013e z\u00e1rove\u0148 upozornil na to, \u017ee je potrebn\u00e9 platbu zrealizova\u0165 e\u0161te v\u00a0ten ist\u00fd de\u0148, inak mu m\u00f4\u017ee by\u0165 \u00fa\u010dtovan\u00e9 skladn\u00e9 za ka\u017ed\u00fd de\u0148, ktor\u00fd \u010dak\u00e1 tovar v\u00a0sklade v\u00a0Budape\u0161ti pred jeho doru\u010dovan\u00edm na Slovensko. Pod\u013ea dod\u00e1vate\u013ea u\u017e tovar do Budape\u0161ti dorazil. Z\u00e1kazn\u00edkovi poskytol aj str\u00e1nku, na ktorej si m\u00f4\u017ee overi\u0165 lokalitu z\u00e1sielky prostredn\u00edctvom sledovacieho \u010d\u00edsla.<\/p>\n

P\u00e1n bol zo situ\u00e1cie z\u00fafal\u00fd a\u00a0obr\u00e1til sa na n\u00e1s. \u0160tandardne rie\u0161ime obchodn\u00e9 pr\u00edpady od A\u00a0a\u017e po Z\u00a0a\u00a0iba s\u00a0overen\u00fdmi dod\u00e1vate\u013emi. P\u00e1na n\u00e1m ale bolo \u013e\u00fato a\u00a0rozhodli sme sa mu pom\u00f4c\u0165.<\/p>\n

\u010co robi\u0165 v\u00a0pr\u00edpade, ak ste pri dovoze z\u00a0\u010c\u00edny naleteli dod\u00e1vate\u013eovi z\u00a0port\u00e1lu Alibaba?<\/strong><\/h2>\n

Ke\u010f\u017ee v\u00a0tomto pr\u00edpade prebiehala takmer v\u0161etka komunik\u00e1cia medzi \u010d\u00ednskym dod\u00e1vate\u013eom a\u00a0slovensk\u00fdm kupuj\u00facim mimo port\u00e1lu Alibaba, cez WhatsApp a\u00a0mimo port\u00e1lu bola uskuto\u010dnen\u00e1 aj samotn\u00e1 platba, dokazovanie je v\u00a0tomto pr\u00edpade zlo\u017eitej\u0161ie.<\/p>\n

\"Ako
Vstup do nahlasovania obchodn\u00e9ho sporu cez platformu Alibaba<\/figcaption><\/figure>\n

\u00a0<\/p>\n

V\u00a0ka\u017edom pr\u00edpade sa je ale potrebn\u00e9 obr\u00e1ti\u0165 na port\u00e1l Alibaba a\u00a0po prihl\u00e1sen\u00ed do svojho \u00fa\u010dtu na podstr\u00e1nke \u201eMy Account\u201c n\u00e1js\u0165 tla\u010didlo \u201eHelp\u201c, ktor\u00e9 v\u00e1m zobraz\u00ed nieko\u013eko mo\u017enost\u00ed pomoci, ktor\u00fa m\u00f4\u017eete \u017eiada\u0165 od port\u00e1lu Alibaba. V\u00a0tomto pr\u00edpade sme z\u00a0ponuky vybrali mo\u017enos\u0165 \u201eSubmit a\u00a0Dispute\u201c, ktor\u00e1 v\u00e1m umo\u017en\u00ed podrobne pop\u00edsa\u0165 vzniknut\u00fa situ\u00e1ciu a\u00a0priebeh v\u00e1\u0161ho obchodu a\u00a0vysvetli\u0165 v\u00a0\u010dom je probl\u00e9m. K\u00a0\u017eiadosti o\u00a0pos\u00fadenie sporu je mo\u017en\u00e9 prilo\u017ei\u0165 nieko\u013eko pr\u00edloh. Text \u017eiadosti odpor\u00fa\u010dame uv\u00e1dza\u0165 v\u00a0angli\u010dtine a\u00a0do pr\u00edloh prilo\u017ei\u0165 v\u0161etko \u010do k\u00a0pr\u00edpadu m\u00e1te a\u00a0ver\u00edte, \u017ee v\u00e1m m\u00f4\u017ee pom\u00f4c\u0165 dok\u00e1za\u0165 podvodn\u00e9 konanie dod\u00e1vate\u013ea. Ako pr\u00edlohy ur\u010dite uve\u010fte fakt\u00fary od dod\u00e1vate\u013ea, potvrdenie o\u00a0ich zaplaten\u00ed va\u0161ou stranou a\u00a0screenshoty\/emaily va\u0161ej konverz\u00e1cie s\u00a0dod\u00e1vate\u013eom.<\/p>\n

P\u00fdtate sa ako to cel\u00e9 dopadlo v\u00a0pr\u00edpade spom\u00ednan\u00e9ho sporu oh\u013eadom n\u00e1kupu grafick\u00fdch kariet? Tento ne\u0161\u0165astn\u00fd dovoz z\u00a0\u010c\u00edny je v\u00a0\u010dase p\u00edsania \u010dl\u00e1nku st\u00e1le v\u00a0\u0161t\u00e1diu rie\u0161enia. Na z\u00e1klade na\u0161ej \u017eiadosti sa podarilo od dod\u00e1vate\u013ea do 2 dvoch dn\u00ed z\u00edska\u0165 sp\u00e4\u0165 prv\u00fa platbu za tovar vo v\u00fd\u0161ke u\u017e spom\u00ednan\u00fdch cca 1800 USD. E\u0161te sa rie\u0161i vr\u00e1tenie zost\u00e1vaj\u00facej sumy, ktor\u00e1 bola zaplaten\u00e1 za poistenie. \u010c\u00ednsky dod\u00e1vate\u013e u\u017e akosi zabudol na skladn\u00e9 v\u00a0Ma\u010farsku, ktor\u00e9 by mal kupuj\u00faci zaplati\u0165 za ka\u017ed\u00fd de\u0148. Kupuj\u00facemu sa tak podarilo s\u00a0na\u0161ou pomocou z\u00edska\u0165 v\u00e4\u010d\u0161inu zaplaten\u00fdch prostriedkov. Pracujeme ale na tom, aby sa mu vr\u00e1tilo 100 %.<\/p>\n

Ako sa nenecha\u0165 oklama\u0165 pri dovoze z\u00a0\u010c\u00edny a\u00a0\u00c1zie?<\/strong><\/h2>\n

Pri objedn\u00e1van\u00ed tovaru z\u00a0\u010c\u00edny alebo \u00c1zie je potrebn\u00e9 by\u0165 obozretn\u00ed. Ak v\u00a0\u00c1zii nem\u00e1te overen\u00fdch dod\u00e1vate\u013eov, odpor\u00fa\u010dame v\u00e1m vyu\u017ei\u0165 slu\u017eby odborn\u00edkov. Ak sa do toho chcete pusti\u0165 na vlastn\u00fa p\u00e4s\u0165, dr\u017e\u00edme v\u00e1m palce.<\/p>\n

Upozornenie: cena poistenia tovaru z \u010c\u00edny a \u00c1zie sa rovn\u00e1 dvom promile z hodnoty tovaru. Minim\u00e1lna cena poistenia je 20 alebo 25 eur v z\u00e1vislosti od prepravcu. Ak teda od v\u00e1s bude dod\u00e1vate\u013e pri objedn\u00e1vke z \u010c\u00edny za nieko\u013eko stoviek \u010di tis\u00edc eur \u017eiada\u0165 zaplatenie prepravy v sume, ktor\u00e1 je v\u00fdrazne vy\u0161\u0161ia ako u\u017e spom\u00ednan\u00e9 dve tis\u00edciny hodnoty objedn\u00e1vky, viete, \u017ee ide o podvod. \u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":2335,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[16,26,18,19,20,22,23],"tags":[],"class_list":["post-11448","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-novinky","category-alibaba","category-dovoz-tovaru-z-ciny-a-azie","category-otazky","category-prakticke-tipy","category-stroje","category-tovary"],"yoast_head":"\nNeverte 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